Rm99a takes every player's privacy seriously. This policy transparently explains how we collect, store, use, and protect your personal information — so you know exactly what happens with your data.
Rm99a ("we", "our platform") operates the rm99a.win website and its associated mobile apps. We are committed to protecting the privacy of all users and ensuring that the personal data you share with us is handled responsibly and in line with industry best practices.
This Privacy Policy describes the types of information we collect when you use the rm99a Platform, how that information is used, who it may be shared with, and the protective measures we take to keep your data secure. This Policy forms part of the Terms and Conditions rm99a and should be read together.
By registering an rm99a account or continuing to use the Platform after reading this Policy, you consent to the collection and use of your personal data as described herein. If you do not agree, please discontinue use of the Platform and contact us to close your account.
This Policy is written in English for the understanding of our players. If there is any uncertainty regarding any provision, please contact our support team for further clarification.
Rm99a collects information from you in several ways depending on how you interact with our platform. The following are the categories of information we collect:
| Data Category | Examples of Information | How It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, ID card number, gender | Account Registration & KYC |
| Contact Information | Email address, phone number, residential address | Account registration |
| Financial Information | Bank account number, account holder name, digital wallet | Deposit & withdrawal process |
| Usage Data | Activity logs, games played, betting history | Automatically during use |
| Technical Data | IP address, device type, browser, operating system | Automatically upon access |
| Cookie Data | Language preference, login session, platform settings | Cookies & local storage |
We only collect information that is genuinely necessary for legitimate purposes. We do not collect sensitive information such as your political views, religious beliefs, or medical records.
Every piece of data we collect has a specific and legitimate purpose. rm99a does not use your data for any purpose unrelated to the provision of platform services.
rm99a does not sell your personal data to any third party for marketing purposes. This is our unwavering commitment.
Rm99a does not share your personal information with third parties except in the following limited and lawful circumstances:
All data sharing is conducted on a minimum-necessity basis — we only share information that is strictly required for the stated purpose, not your entire user profile.
rm99a has never sold, rented, or traded user personal data to data brokers, advertisers, or any other commercial entity.
Rm99a stores your personal data on secure servers protected by multiple layers of security. All data is encrypted using 256-bit SSL encryption during transmission and storage — the same standard used by international banking institutions.
The technical and organizational security measures we implement include:
Your personal data is retained for as long as your account remains active. After account closure, data is kept for the minimum period required by law (typically 7 years for financial records) before being securely deleted.
rm99a servers are housed in certified data centers that comply with international security standards. All facilities have comprehensive physical protection, environmental controls, and business continuity plans.
Rm99a uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect Platform functionality. For controllable cookies, you can update your preferences through your rm99a account settings.
As an rm99a user, you have clear rights regarding your personal data. rm99a fully respects and facilitates the exercise of these rights:
You have the right to request a copy of all personal data we hold about you. We will provide this information within 30 days of your request.
If your data is inaccurate or out of date, you have the right to request a correction. You can update most information directly through your account settings.
You may request the deletion of your personal data, subject to minimum retention requirements mandated by law. Contact our support team to initiate this process.
You may object to the processing of your data for direct marketing purposes at any time. Use the unsubscribe link in our promotional emails or contact support.
You have the right to receive your personal data in a machine-readable format for transfer to another service if desired.
To exercise any of the rights above, contact the rm99a support team via the platform's live chat. We will verify your identity before processing any data-related request.
As a responsibly operated platform, rm99a conducts the required identity verification (Know Your Customer or KYC) process. This is not meant to inconvenience you — it is to protect your account and ensure your wins reach the right person.
Documents that may be requested during the KYC process include:
All KYC documents you submit are stored securely with full encryption and used solely for identity verification purposes. These documents are not shared with third parties except where required by law.
The rm99a KYC process is carried out by trained staff bound by strict confidentiality policies. Your data is only accessed by authorized individuals solely for verification purposes.
The rm99a platform may contain links or integrations with third-party services such as game providers and payment processors. When you click those links or interact with third-party services, you will be subject to their respective privacy policies.
Rm99a is not responsible for the privacy practices or content of third-party websites or services. We encourage you to read the privacy policy of any third party you interact with through the rm99a platform.
All game and payment providers partnering with rm99a have undergone due diligence reviews and are required to meet data security standards equivalent to those of rm99a.
If you have any questions, concerns, or complaints about how rm99a handles your personal data, we encourage you to reach out to us directly. Our team is ready to assist and will respond within 3 business days.
Ways to contact the rm99a privacy team:
Rm99a reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any material amendments will be communicated to you via email or in-platform notification before taking effect.
This Privacy Policy was last updated on 1 January 2026. Please check this page periodically for any changes that may affect your privacy rights.
Privacy is not just a document — it is a daily practice embedded at every level of rm99a operations.
Every piece of data transmitted between your device and rm99a servers is encrypted using 256-bit SSL — the same security standard used by Malaysia's leading banks.
Your personal data is accessible only to specifically authorised rm99a staff. All access is logged and monitored automatically.
Rm99a has never sold, rented, or traded players' personal data to third-party advertisers or data brokers, and never will.
Your data is stored in certified data centres that meet international security standards — including physical protection, environmental controls, and multi-layered backup systems.
Rm99a's security systems are regularly audited by independent security experts to ensure data protection remains up to date.
Rm99a makes exercising your privacy rights straightforward — access, correction, deletion, and data portability — with a clear and responsive process.
Rm99a builds trust not just through words, but through robust security systems and a solid privacy policy. Register today and enjoy entertainment with complete peace of mind.
For adults aged 18 and above. Play Responsibly.